Terms of Service

1. Acceptance of terms

By using https://www.greenflowsem.com(the “Site”), you agree to these Terms of Service. If you do not agree, please do not use the Site. If you engage GreenFlow SEM (“we,” “us”) for services, a separate written service agreement governs that engagement; where these terms and a signed service agreement conflict, the service agreement controls.

2. Use of the Site

You may use the Site for lawful purposes only. You agree not to interfere with the Site’s operation, attempt to access non-public areas, scrape content at scale, or submit false or misleading information through our forms.

3. Our services

GreenFlow SEM provides digital marketing services, including Google Ads management, Local Services Ads management, search engine optimization, local SEO, social media advertising, website design, and AI automation. Descriptions on the Site are general; the scope, deliverables, and pricing for any engagement are confirmed in writing before work begins.

4. Billing and cancellation

• Our management services are billed monthly, in advance, on a month-to-month basis - no long-term contracts.
• You may cancel before your next billing date and service ends at the close of the paid period. Fees already paid for a started service month are non-refundable.
• Advertising spend (what you pay Google, Meta, or other platforms) is separate from and additional to our management fees, and is billed to you directly by the platform.
• Online payments are processed by Stripe under their terms.

5. No guarantees of results

Marketing outcomes depend on factors outside any agency’s control - competition, platform algorithm changes, market conditions, your pricing, and how quickly leads are answered. We do not guarantee specific rankings, traffic, lead volumes, or revenue. Case studies on this Site show real results for specific clients and are not a promise of identical results for you.

6. Client responsibilities

For engagements, you agree to provide timely access to the accounts and materials needed to do the work (such as ad accounts, business profiles, and website access), keep your business information accurate, and ensure anything you supply for use in campaigns - images, claims, offers - is truthful and yours to use.

7. Third-party platforms

Our work runs on platforms we do not control, including Google and Meta. Their terms and advertising policies apply to your accounts, and they may change features, policies, or pricing at any time. We are not responsible for platform outages, policy decisions, or account actions taken by those platforms.

8. Intellectual property

The Site’s content - text, design, graphics, and code - belongs to GreenFlow SEM and may not be copied or republished without permission. Materials you provide to us remain yours. Ownership of campaign assets and accounts created during an engagement is defined in the applicable service agreement.

9. Limitation of liability

To the maximum extent permitted by law, GreenFlow SEM is not liable for indirect, incidental, consequential, or punitive damages arising from use of the Site or our services, including lost profits or lost business. Our total liability for any claim related to an engagement is limited to the management fees you paid us in the three months before the claim arose.

10. Indemnification

You agree to indemnify GreenFlow SEM against claims arising from materials or claims you supply for use in your campaigns, your products or services, or your violation of these terms or applicable law.

11. Governing law

These terms are governed by the laws of the State of California, without regard to conflict-of-law rules. Any disputes will be resolved in the state or federal courts located in San Diego County, California.

12. Changes and contact

We may update these terms from time to time; changes take effect when posted here with an updated date. Questions? Reach us through the contact form or call (858) 201-8404.